Refund Policy

We all hate this part and we truly hope you’re having an amazing experience with Skilled. But issues do happen, so here’s what to do:

Damaged order?

We hope you never have to deal with this, but if you do, we’ve got you. Contact us within 7 days of delivery with your order number and a photo or video of the damage. We’ll send a replacement or refund immediately. No need to send anything back.

Something else going on?

It’s okay, we’ll find a way to make it right. Just reach out, and we’ll be more than happy to help.

We hope this never gets in the way of building your habits and becoming Skilled.